In-Charge, Retail Store

• Spearhead sales growth by consistently meeting and exceeding monthly and annual targets • Oversee seamless day-to-day store operations, ensuring a cohesive and efficient environment • Deliver exceptional customer experiences, resolving complaints and concerns with professionalism and poise • Analyze and optimize key performance indicators, including conversion rates, footfall, and average basket size • Develop and maintain visually stunning store displays, leveraging Visual Merchandising standards to drive sales and engagement • Inspire and educate store team members through targeted training, coaching, and motivation • Strategically manage inventory levels, minimizing shrinkage and ensuring accurate stock control • Collaborate with cross-functional teams, including marketing and brand, to launch successful campaigns and promotions • Compile and submit accurate sales reports, adhering to company Standard Operating Procedures and driving data-driven decision making